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许氏兄弟金融集团招聘Customer Service Officer - mieenyi - 05-07-2013
Hui's Brothers Financial Group Limited
Hui’s Brothers Financial Group Limited was founded in Hong Kong in 2005. We provide financial service of Hong Kong Securities and Futures Trading, Margin Financing, IPO Application and Financing.We devoted ourselves to attracting experienced financial professionals, training the talented and high-quality supporting team. We invest a lot on the high-tech quotation, network and phone trading platform to make our service faster, easier and more precise so that your different needs can be satisfied.
As part of business expansion, an outstanding opportunity has arisen for a high caliber and energetic candidates who can fulfill the following requirements:
Customer Services Officer
Job Responsibilities:-Plan and develop integrated customer experience strategies to align with the company objective
-Represent the image of our company to provide customer services
-Build up and maintain customer relationships and deliver greetings in special days
-Handle daily communication with customers, coordinate with operatives to fulfill customer requirements, and deliver documents
-Introduce our businesses to customers and assistant customers to complete transactions
-Provide telephone customer services and online customer services, answering the requirements from customers
-Deploy best practices across all customer services aspects to meet or exceed customer satisfaction level
Job Requirements:
-Degree in BBA related disciplines (final year students are also welcome to apply)
-Exceptional administrative skills, organized and detail-oriented
-Independent, dynamic and with strong communication and interpersonal skills
-Fluency in English, Cantonese and Mandarin
-Excellent telephone manner
-Good typing skill and PC Knowledge in MS Word and Excel
-Candidates who passed Paper 1, Paper 7, and Paper 8 of HKSI are preferred
Any interested parties, please send your application with updated CV including a detailed description of academic background and employment history to hr@hb-financial.com, or fax to +852 3150 7668. For further information, please browse our website http://www.hb-financial.com.